Automation & tech

So your emails land in the inbox.

When your emails disappear into spam, the right DNS records are usually missing. I set up SPF, DKIM and DMARC so your mail actually arrives.

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Email deliverability: what's actually going on

When email ends up in spam, it's rarely random. Modern mail providers — Gmail, Outlook, Apple Mail — run every incoming message through a set of authentication checks before deciding where to put it. Those checks look at three things: does the SPF record authorise the sending server, does the DKIM signature prove the message hasn't been tampered with, and what does DMARC say to do if either check fails? A missing or misconfigured record tips the balance toward the spam folder.

SPF (Sender Policy Framework) is a DNS TXT record that lists which servers are allowed to send on behalf of your domain. If you use a third-party tool like Mailchimp or HubSpot, that provider's servers need to be explicitly listed — otherwise the check fails. DKIM (DomainKeys Identified Mail) works differently: it adds a cryptographic signature to every outgoing message, which the recipient's server can verify using a public key published in your DNS. DMARC ties it all together, tells receiving servers what action to take when a message fails either check, and sends you aggregate reports so you can see what's happening.

Getting all three set up correctly — and aligned with each other — is where most inbox problems get solved. I check your current setup, find what's missing or broken, and fix it. That includes any third-party senders you use, so nothing falls through the cracks.

What's included
How it works
  1. Audit the current state: I check which records exist, whether SPF, DKIM and DMARC are present, and whether they're correctly aligned with each other.
  2. Create or fix the SPF record: I determine which servers are allowed to send for your domain and add all relevant providers — including any third-party tools.
  3. Activate DKIM keys at your mail provider and publish them as TXT records in DNS — separately for each sending service you use.
  4. Set a DMARC policy and configure reports, so you have ongoing visibility into what's being sent in your name and whether it's passing authentication.
Who this is for
Frequently asked questions
Why do my emails land in spam?

Usually one of the three authentication records is missing: SPF, DKIM or DMARC. Without them, spam filters can't verify your mail and flag it as suspicious. A poor domain reputation or sending through an unauthorized server can also block delivery.

What are SPF, DKIM and DMARC?

SPF (Sender Policy Framework) is a DNS TXT record that specifies which servers are allowed to send email for your domain. DKIM (DomainKeys Identified Mail) adds a cryptographic signature to outgoing mail that recipients can verify. DMARC ties both together and tells receiving servers what to do with mail that fails — and sends you reports on it.

How do I improve email deliverability?

First I check whether SPF, DKIM and DMARC are correctly set up and aligned with each other. Then I confirm your mail provider is listed in the SPF record and that DKIM is active. After that I set a suitable DMARC policy and enable reports, so you can see what's working long term.

What does a DMARC report actually tell me?

DMARC reports show you daily which servers sent email in your name — and whether those emails passed the SPF and DKIM checks. That lets you quickly spot if someone is spoofing your domain, or if a legitimate sender still needs to be added to your SPF record.

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Emails ending up in spam? Let's fix that together.